Galleria helps retailers achieve their goals
In addition to purveying market leading software solutions, Galleria has a strong Professional Services division with over 25 years’ experience in working with both suppliers and retailers, to provide a host of specialist consulting services and delivering on business objectives. The team offers a wide range of services from business best practice, business process and reengineering, training, project management, IT and technical skills, in addition to specific disciplines like category management, consumer based cluster analysis, assortment planning (including propensity, depth, breadth and product distribution) and macro and micro space planning and optimization.
Services for Suppliers
Suppliers utilise the Galleria professional services team to fulfil a variety of tasks, for example some wish to completely outsource specific tasks such as consumer based cluster planning, to help them better understand the variation in customer buying habits and how the variance can guide their overall strategic thought leadership with their retailer customers. This approach avoids the need to invest in specialist skill sets and the hardware & software necessary to achieve the results.
Other suppliers rely upon the Galleria professional services team to augment their internal resources as and when required such as the need to fulfil seasonal peaks in work load.
From strategic advice on category management, want to achieve category captaincy? To more tactical campaigns to achieve targeted assortment, increased product distribution and better position on fixture, whatever the objective the Galleria team can help.
Services for Retailers / Wholesalers
Retailers & Wholesalers leverage the Galleria professional services team to fulfil a variety of tasks. From strategic input with regards to business best practice, business process and re-engineering, advice on category management and customer centric strategy, to specific project activity such as software implementation and system integration. The Galleria professional services team has a wealth of experience and knowledge across both business and IT, including business consulting, training project management, system architecture and integration, infrastructure including Citrix environments and database design and management , whatever the objective the Galleria team can help.
The services are flexible and can be used to augment internal resources as and when required such as the need to fulfil seasonal peaks in work load. In addition, some tasks can be completely outsourced like macro space analysis which could be a less frequent activity, as departmental and category space is often part of a store refit programme. This approach avoids the need to invest in specialist skill sets and the hardware & software necessary to achieve the results.Read more